Global News and Digital Insights
for the Consumer Goods Industry

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General Mills Heather Conneran spoke about digital marketing

MarTech interviewed General Mills’ director of brand experience platforms, Heather Conneran, and asked her to shed light on her marketing experience and current role. She said during the interview that brands need to create connected capabilities to deliver relevant consumer experiences, which would foster omnichannel communication. She further added that digital capabilities like personalised data have helped companies deliver relevant content to people, while companies should continuously come up with new and advanced models of working. She said that the only key to pull off an effective marketing campaign is relevancy like General Mills rolled out its ratio brand, featuring sugar content for sugar seekers and protein content for protein searchers. Read more from MartechSeries

No QR codes or applications: Unilever’s end cap lift tracks engagement via AI

Food supermarket giants like Unilever and Ahold are entering into a joint venture with a retail marketing platform, Perch, to launch a visually interactive end caps lift that can track product engagement via AI and computer vision. This partnership would elevate the in-store experience and drive product conversions in the personal care category. With Perch’s lift-and-learn technology, consumers would be able to know about Unilever’s products by simply lifting the end cap without having to scan a QR code, download an app, or touch a screen. Unilever plans to initially introduce this innovation in its Dove personal care line. Read more from ConsumerGoods

How can private label grocery retailers earn consumers’ loyalty? Innovation is the answer

More and more consumers are choosing private-label products while buying groceries, therefore, brands are introducing innovational lines, products, and programmes to win customers’ loyalty. Last year, Albertsons added 143 new products to its food portfolio, and consumers are going crazy for its Open Nature Cauliflower Crust Pizza. Target’s two brands, Good & Gather and Favorite Day, introduced delicious plant-based items and an indulgent food pantry all under $8 to $1. All of the big grocery giants, including Albertsons and Target, are using data to run a personalised and relevant marketing campaign. Plus private-label brands are striving to roll out more innovational and unique products to earn consumers’ loyalty. Read more from SmartBrief

Campbell Soup expanded its wheat sustainability programme

Campbell Soup has expanded its wheat sustainability programme, now covering 108,000 acres in Maryland, Pennsylvania, Idaho, and Ohio, according to the company’s 2022 Corporate Responsibility Report. The brand claimed that the sustainability programme now covers all sourcing areas for its three baking plants. The reason behind the growth of the Campbell Soup sustainability programme is its partnership with two organisations in two regions. In the Richmond region, the company has teamed up with Ardent Mills and Nutrien Ag Solutions. While in the region of Willard, Ohio, Campbell Soup has joined hands with Star of the West Milling Co. to incorporate digital and seamless shipping solutions. Read more from FoodBusinessNews

Star ratings: The key to grow sales cycle

When buying a household durable, consumers research the star rating of a product. Star ratings influence the shopping patterns of consumers and companies can use this strategy to design better products, satisfy consumers and grow their sale cycle. Following is a five-step design, companies can adopt to manage their online and star rating. 1, Companies should collaborate with suppliers and invest their resources in product design instead of marketing. 2, Retailers can add easy-to-read product descriptions to earn a five-star rating. 3, Brands should focus on creating an aesthetic and eye-catching digital portfolio of their products. 4, To earn an above-average star rating, companies should establish advanced technological solutions to monitor star ratings. 5, Companies should scale their efforts and adopt advanced strategies. Read more from Mckinsey

Weekly Snapshot of Top Trends in CG Industry

This is the weekly snapshot of top trends from the Consumer Goods industry in the past week (4th April-8th April). We have covered different categories, including 1, DTC: The marketing budget for the majority of the companies accounts for a share attributed to the TikTok ads business, as Tiktok offers nine times more engagement than Facebook. 2, AI and Robotics: The ARC Advisory Group has presented its report, featuring 25 companies for their strategic use of AI and data, including Tesla, Intel, J&J, Procter & Gamble and Nestlé. 3, Sustainability: Coca-Cola has used TV commercials to sell sustainability this time. The famous scientist, Bill Nye, made of recycled plastic has appeared in the three-minute animated vignette to take viewers into the world of recycling. 4, Consumer Trends: The Organic Trade Association shared the report, revealing that claims like hormone-free, cruelty-free, and all-natural are more effectively influencing the purchasing patterns of consumers as compared to the USDA organic label. 5, Supply Chain: FedEx Express is testing a middle-mile autonomous drone in collaboration with Elroy Air to improve its efficiency, operational productivity, and safety.

Instacart is not limited to delivering grocery items only, the brand has a lot more for CPG brands

Instacart has expanded its services from being a grocery delivery platform to a suite provider for retailers, featuring technological and digital services. The company recently launched the Instacart platform, which offers e-commerce development, in-store technology like smart carts and data tools. In the marketing field, it benefitted other brands through its new marketing capabilities, like creating CPG brand pages that act as digital storefronts. Instacart has not only partnered with famous grocers like Kroger, The Giant Company, and Walmart but it has also joined hands with Walgreens and Best Buy to deliver non-grocery items, including medicines and electronic products. Read more from Modernretail

Snapchat’s report: Attract the majority of Gen Z buyers by using AR

As per the report submitted by Snapchat, social commerce will be touching the heights of the sky within the coming years plus, more and more brands would utilise augmented reality to connect with Gen Z consumers. Snapchat surveyed 16,000 consumers, covering 16 markets, in collaboration with Global Crowd DNA, unfolding that 92% of young buyers want an AR-driven shopping experience. The report claims that Gen Zers prioritise buying a product that they have first experienced using AR compared to the Millennials or Gen X buyers. The majority of the Gen Zers hold that they pay more attention to an ad, featuring AR, while 60% of them affiliate personalisation with AR-driven experience. Read more from Retaildive

TikTok leads other social media handles when it comes to engagement

The marketing budget for the majority of the companies accounts for a share attributed to the TikTok ads business. Companies have become confident in spending more on the platform as an ad agency, Mekanism’s budget for social media marketing accounts for 10% to 20%. Brands spend a handsome amount on TikTok either on takeovers, brand effects, or hashtag challenges. The reason why TikTok has achieved a unicorn status is that the app drives nine times more engagement than Facebook, plus, TikTok advertisers’ reach is 21 times more than on Instagram and Facebook. Additionally, the engagement rate per follower on TikTok is 8% as compared to 0.09% on Facebook and 1.6% on Instagram. In short, TikTok is an all-rounder, leading in e-commerce, searches, and app downloads, achieving performance advertising. Read more from Digiday

ARC Advisory Group report: Top ten digital transformative companies

Multiple industries use the technologies of artificial intelligence and data to solve issues like supply chain disruptions, climate change, and labour shortages. However, some industrial retailers have taken the digital transformation to the next level by applying these technologies to create exceptional solutions. The ARC Advisory Group has presented its report in which 25 companies are listed for their strategic use of AI and data in various business aspects. Companies that have secured the top ten positions include Tesla, Intel, BMW Group, Johnson and Johnson, 3M, Eli Lilly, Deere and Company, Procter & Gamble, Volkswagen, and Nestlé respectively. Read more from Automationworld

Selling reinvented: Commissioned-based salespersons joined social media handles to sell products directly

Retail industry sales workers are stepping out of their brand’s stores and selling products via social media platforms. Cesar Callejas, the full-time salesperson of Tiffany created his Instagram account, PleaseReturnToCesar, and sold over $150,000 worth of jewellery pieces through DMS and phone calls without even meeting his clients. Currently, there are plenty of Tiffany’s workers on different social media sites like, Facebook and Instagram, selling stunning jewellery and making commissions. The reason many commission-based sales workers are appearing on social media sites is that more startups are providing tech software, helping these salespersons sell directly. One such software is Salesfloor, which helps workers establish a virtual storefront on their retailer websites. Brands like Saks Fifth Avenue and Lord & Taylor use Salesfloor. Read more from Modernretail

USDA organic labels are not enough for consumers: They demand MORE claims

The Organic Trade Association shared the survey report carried out by Edelman Data, which revealed that claims like hormone-free, cruelty-free, and all-natural are more effectively influencing the purchasing patterns of consumers as compared to the USDA organic label. When 2,500 consumers were asked about organic food and their purchasing behaviour, they unfolded that they are significantly concerned about the ethical issues involved in the organic certification process. These issues range from the use of chemicals in farming to the rights of farmers and animals. Having said that, they disclosed that they do not prioritise buying products with organic labelling, rather they look forward to other sustainability indicators. Read more from Fooddive

Coca-Cola’s new TV commercial aims to sell sustainability instead of soda

Retailers usually use TV commercials to promote their products however this time the beverage industry giant has used the same traditional marketing tactic to promote sustainability. Coca-Cola has featured the famous scientist, Bill Nye, made of recycled plastic in its three-minute animated vignette to take its viewers into the world of recycling. The idea behind this creative initiative is to educate people about the easy recycling process of soda bottles, according to the company’s North American sustainability leader, Christine Yeager. Back in time, Procter & Gamble also used advertisements to advise people to use Tide detergent in cold water to help the environment. Read more from Variety

FedEx Express is pivoting an autonomous drone to launch human-free delivery services

FedEx Express is testing a middle-mile autonomous drone in collaboration with Elroy Air to improve its efficiency, operational productivity, and safety. FedEx will test Eloy Air’s hybrid-electric vertical take-off and landing (VTOL) aircraft Chaparral. This autonomous aircraft is able to pick up 300 to 500 pounds of cargo and deliver it up to 300 miles away without human assistance. Read more from Supplychaindive

​Coca-Cola along with Coca-Cola Creations enter the DTC horizons with its Zero Sugar Byte

Coca-Cola has taken innovation to the next level by launching its pixel flavoured cola, under Coca-Cola Creations. The beverage giant has incorporated augmented reality into its Zero Sugar Byte along with giving a playful taste to its consumers. Initially, the industry giant will be rolling out this limited-edition cola in the United States via its DTC website, Coca-Cola.com/creations. Later on, the Zero Sugar Byte will be available for Chinese consumers as well. The Coca-Cola Creation site features an augmented reality gaming zone for consumers that they can enter by scanning their product’s package through their smartphone. Coca-Cola has more than 1,500 innovational projects in line, aiming to focus on scalability. Read more from Consumergoods

​​PepsiCo is strengthening its first-party data to connect with global audiences

PepsiCo has leveraged its data operations to establish a transparent system, enabling the beverage giant to connect with global consumers systematically. PepsiCo is doing this by attending major events like the Super Bowl Halftime Show and prioritising contextual and psychographic marketing instead of demographic. PepsiCo is utilising the first-party data to better know its customers and deliver relevant content. Along with investing in the foundational capabilities, PepsiCo is supplementing the second and third-party data to drive segmentation, create consumer profiles, and reimagine its media strategies from the consumer’s viewpoint. Read more from Adweek

​​Ethisphere’s list of global organisations 2022 committed to integrity and ethics

Ethisphere has been releasing the list of organisations that work and deliver based on high ethical standards and integrity. Ethisphere utilises a 200-point assessment model to list the organisations after evaluating them based on leadership, reputation, ethics, governance, and environmental impacts. Besides these umbrella categories, the institution evaluates the firms keeping in mind their corporate responsibilities, sustainable activities, and culture. Among the 136 organisations listed for their commitment to business integrity by Ethisphere are Kellog Co., PepsiCo, Grupo Bimbo SAB de CV, and ADM. In the food and beverage industry, Thailand-based C.P. Group, Italy-based Illy, and US-based Brown-Forman made it to the list. Read more from Foodbusinessnews

It’s time to make noise for indoor farming startups to fight food shortages

Indoor farming startups are expanding their facilities along with partnering with retailers to achieve economies of scale. The initiative is an advanced measurement taken by various startups to deal with the expected food shortages. An operator of indoor vertical farms, Plenty, partnered with Walmart to provide green vegetables across its California stores. The startup raised $400 million in the Series E funding participated by One Madison Group, JS Capital, and SoftBank. Other startups working in the same niche include Bowery Farming, providing fresh items to Albertsons, Whole Foods, and Walmart. Read more from Pitchbook

Weekly Snapshot of Top Trends in CG Industry

This is the weekly snapshot of top trends from the Consumer Goods industry in the past week (28th March-1st April). We have covered different categories, including 1, DTC: TalkShopLive, a live streaming platform, wants to drive food and drink shopping sessions led by the founders of DTC brands, allowing brands affiliated with retailers to operate a shoppable live feed and order fulfilment. 2, AI and Robotics: Mars’ Maria Velissariou revealed that the Skittles company utilises AI to ensure the right balance of colours in each packet, giving its consumers the taste of the rainbow and sorts skittles. 3, Sustainability: The statistics from the Plant-Based Food Association (PBFA), The Good Food Association (GFI), and SPINS revealed that US plant-based food retail sales have surged by 6.2%, hitting a market valuation of $7.4 billion. 4, Consumer Trends: General Mills reported growth in sales of 30% to $568 million in its pet food category so far in 2022 by leveraging the cost savings. 5, Supply Chain: As per the Ernst and Young (EY) report, the ASEAN region’s businesses should optimise their supply chains to drive growth and feature digital twinning into their systems.

Do you feel bad for throwing away expired products? Tech-food startups have got your back

The best before date transforms produce into food waste, and many tech startups are working to change the game. These startups not only help the online stores deal with perished vegetables but redesign the AI digital labelling system that drops the price range as soon as the product ages. Among the tech startups are 1, Apeel, a plant-based protective peel that keeps the product fresh for a longer time. 2, Shelf Engine, uses AI-driven models to predict the demand for perishable items. 3, Too Good To Go, an app allowing consumers to buy unsold products from the nearest shops and cafes at a discount. Read more from Trends

Despite inflation, consumers’ grocery baskets are full of fresh products

Despite higher inflation rates for fresh items, consumers’ grocery baskets are still full of fresh products, according to Symphony RetailAI. The data presented by Symphony RetailAI shows that the majority of price-sensitive shoppers have reduced their consumption of poultry, meat, and dairy products. As per the data, shoppers prioritise fresh items as they buy 43% of costly fresh products, 6% of frozen products, and 29% of shelf-stable products. The monthly purchase frequency unfolds that the fresh category leads others as shoppers buy 24.8% of fresh items as compared to 22.5% of ambient products. Read more from Progressivegrocer

Success story: surged plant-based retail sales in the US

The statistics from the Plant-Based Food Association (PBFA), The Good Food Association (GFI), and SPINS, a market research firm, revealed that plant-based food retail sales have surged by 6.2%, hitting a market valuation of $7.4 billion. Plant-based meat sales remained steady with $1.4 billion in sales, acquiring a share of 14% in the Natural Enhanced Channel’s share of meat. 19% of US households buy plant-based meat, with 64% buying it more than once a year. Plant-based egg sales grew by 42%, acquiring a 0.6% share of the egg market. Plant-based milk contributed $105 million to the growth of the milk category as 42% of US households buy plant-based milk, with 76% buying it several times in 2021. Read more from Progressivegrocer

Campbell Soup sets higher nutritious standards for its food range

To set higher wellness and health standards for Campbell’s food range, the brand has updated its nutrition metrics, according to Campbell Soup Co. Corporate Responsibility Report 2022. The updated metrics are set while considering the following three targets 1, reducing negative nutrients. 2, focusing on healthy food. 3, increasing product accessibility and affordability. The report divided the nutritious standards into two categories: “Cannot Exceed” plus “And Must Meet at least 1”. Cannot Exceed category sets limit for negative nutrients like saturated fat, sodium, sugar, and calories. While, the And Must Meet at least 1 category includes positive nutrients like vitamin A, C, and D, fibre, calcium, fruits, and vegetables. The brand has implemented these metrics by launching two newer platforms, including Well Yes! Soups and Campbell V8 Brand. Read more from Bakingbusiness

General Mills’ pet business is achieving unicorn growth despite challenges

Despite supply chain challenges and cost inflations, General Mills reported growth in sales of 30% to $568 million in its pet food category so far in 2022 by leveraging the cost savings. According to the CG giant, the net sales rose up to 28% to $1.65 billion, while the organic sales increased up to 16%. This tremendous growth is the result of favourable net price mix and realisation along with strong volume growth. The company holds that the pet business accounts for 19.5% of the company’s net sales, representing the second-largest business sector of General Mills. Plus, the acquisition of Tyson Foods’ pet treat business earned General Mills a 21% growth in the sales of True Chews, Nudges, and Top Chews brands. Read more from Petfoodprocessing

Live video streaming platforms are catching the attention of DTC food and beverage brands

TalkShopLive, a live streaming platform, wants to drive food and drink shopping sessions led by the founders of DTC brands. The platform has expanded its mark via video commerce partnerships with Conde Nast, Walmart, and Hearst. These projects allowed brands affiliated with these retailers or publishers to operate a shoppable live feed and order fulfilment. An olive oil DTC brand, Brightland, participated in TalkShopLive’s Virtual Bite Show, and the founder, Aishwarya Iyer, promoted her products and recipes. Additionally, a DTC dog food company, Jinx, appeared in the live streaming session, and the brand experienced a surge of 42% sales compared to the previous day. Other live video shopping companies like ShopShops, NTWRK, and Whatnot are prompting brands and investors to take an interest in live streaming. Read more from Modernretail

An insight into how PepsiCo is committed to keeping a track of consumers’ preferences

PepsiCo is utilising technical solutions to address consumers’ demands and deliver the right products to the right consumers at the right time. The beverage giant has invested in omnichannel capabilities to establish a seamless omnichannel system, plus the brand has scaled up its DTC platforms by collaborating with brands like Gatorade and SodaStream. The brand aims to establish a positive value chain, aiming to go net-zero by 2040, reducing the use of virgin plastic by 50% by 2030, becoming net water positive by 2030, and investing $570 million in racial equality. The positive choices initiative focuses on delivering products that are better for consumers and the environment. Read more from Foodbusinessnews

Mars’ Maria Velissariou’s AI insights: How Skittles company is balancing its colour scheme

The Global Corporate R&D V.P and Chief Science Officer of Mars, Maria Velissariou, shared insights related to AI in the U.S. Food and Drug Administration’s TechTalk Podcast. He revealed that the Skittles company utilises AI-driven solutions to ensure the right balance of colours in each packet, giving its consumers the taste of the rainbow. He further elaborated that the company has incorporated AI into more than 250 projects, freeing employees from doing repetitive mundane tasks like sorting skittles. Mars uses an AI-driven model, Mission Control, to perform comparative analysis, analyse performance metrics and generate impossible insights. All these solutions would enable the company to develop higher food safety solutions and produce quality products.   Read More from CandyIndustry

Unilever and SAP joined hands to pivot blockchain solutions

Unilever entered into a joint venture with SAP to pivot a blockchain solution, allowing the CG giant to track palm oil across its supply chain operations. Last year, Unilever utilised the Green Token solution provided by SAP to create digital tokens for palm oil fruits, allowing suppliers to capture their origin’s information and track their journey. As blockchain is an effective way of tracking products across complex supply chain operations, SAP’s Green Tokens provide companies with strategic blockchain solutions. These solutions range from assuring the sustainable origin of palm oil products to effective traceability of the products. Unilever stepped into the blockchain years ago, collaborating with Sainsbury, Barclays, BNP Paribas, and Standard Chartered to improve operations across the tea supply chain. Read more from Edie

Weekly snapshot of top trends in CG industry

This is the weekly snapshot of top trends from the Consumer Goods industry in the past week (21st March-25th March). We have covered different categories, including 1, DTC: Due to high digital marketing costs and prohibitive customer acquisition, DTC brands like Another Tomorrow, Warby Parker, and Allbirds are heading towards physical stores to establish a seamless omnichannel system. 2, AI and Robotics: Chipotle is pivoting a tortilla-making robot, Chippy, in its innovation hub in Irvine, Calif., optimised to make tortilla chips instead of flipping burgers or frying potatoes like Miso’s Flippy. 3, Sustainability: PepsiCo invested in the Saudi kingdom to increase its sustainability and inclusivity footprint by improving its waste management system and launching recycling projects comprising of positive value chain, positive agriculture, and positive choices. 4, Consumer Trends: Mac launched its new mascara, MACStack Mascara on 1st March 2022. The hashtag #MacStackMascara crossed 73.1 million views on TikTok, encouraging more and more people to buy the product. 5, Supply Chain: Nestlé has constructed a new factory in Serbia to produce Plant-Based Eat Solutions under Nestlé’s Garden Gourmet portfolio. The facility would export goods to the Netherlands, U.K, France, Italy, Spain, and Germany.

From sustainable goals to AI-driven taste tests, Conagra Brands and Danone step into the future

Hypertaste, the use of artificial intelligence for a taste test, is the future of food and beverage companies. IBM is working with industry giants to use it as a tool for food companies, allowing them to predict different flavours, identify coffee and soft drinks. Hypertaste would relieve experts from doing mundane tasks like repeated taste tests, ensuring quality across numerous batches, and finding counterfeit wines and whiskey. Utilising the AI-driven Hypertaste tool, McCormick & Co. collaborated with IBM and launched eight products. Instead of relying on conventional R&D methods and testing, companies like Conagra Brands, Reddi-wip, and Slim Jim plan to use AI to identify consumer preferences. Plus, Danone and Brightseed aim to find hidden nutrients in soybeans via AI. Read more from Fooddive

General Mills Heather Conneran spoke about digital marketing

MarTech interviewed General Mills’ director of brand experience platforms, Heather Conneran, and asked her to shed light on her marketing experience and current role. She said during the interview that brands need to create connected capabilities to deliver relevant consumer experiences, which would foster omnichannel communication. She further added that digital capabilities like personalised data have helped companies deliver relevant content to people, while companies should continuously come up with new and advanced models of working. She said that the only key to pull off an effective marketing campaign is relevancy like General Mills rolled out its ratio brand, featuring sugar content for sugar seekers and protein content for protein searchers. Read more from MartechSeries

No QR codes or applications: Unilever’s end cap lift tracks engagement via AI

Food supermarket giants like Unilever and Ahold are entering into a joint venture with a retail marketing platform, Perch, to launch a visually interactive end caps lift that can track product engagement via AI and computer vision. This partnership would elevate the in-store experience and drive product conversions in the personal care category. With Perch’s lift-and-learn technology, consumers would be able to know about Unilever’s products by simply lifting the end cap without having to scan a QR code, download an app, or touch a screen. Unilever plans to initially introduce this innovation in its Dove personal care line. Read more from ConsumerGoods

How can private label grocery retailers earn consumers’ loyalty? Innovation is the answer

More and more consumers are choosing private-label products while buying groceries, therefore, brands are introducing innovational lines, products, and programmes to win customers’ loyalty. Last year, Albertsons added 143 new products to its food portfolio, and consumers are going crazy for its Open Nature Cauliflower Crust Pizza. Target’s two brands, Good & Gather and Favorite Day, introduced delicious plant-based items and an indulgent food pantry all under $8 to $1. All of the big grocery giants, including Albertsons and Target, are using data to run a personalised and relevant marketing campaign. Plus private-label brands are striving to roll out more innovational and unique products to earn consumers’ loyalty. Read more from SmartBrief

Campbell Soup expanded its wheat sustainability programme

Campbell Soup has expanded its wheat sustainability programme, now covering 108,000 acres in Maryland, Pennsylvania, Idaho, and Ohio, according to the company’s 2022 Corporate Responsibility Report. The brand claimed that the sustainability programme now covers all sourcing areas for its three baking plants. The reason behind the growth of the Campbell Soup sustainability programme is its partnership with two organisations in two regions. In the Richmond region, the company has teamed up with Ardent Mills and Nutrien Ag Solutions. While in the region of Willard, Ohio, Campbell Soup has joined hands with Star of the West Milling Co. to incorporate digital and seamless shipping solutions. Read more from FoodBusinessNews

Star ratings: The key to grow sales cycle

When buying a household durable, consumers research the star rating of a product. Star ratings influence the shopping patterns of consumers and companies can use this strategy to design better products, satisfy consumers and grow their sale cycle. Following is a five-step design, companies can adopt to manage their online and star rating. 1, Companies should collaborate with suppliers and invest their resources in product design instead of marketing. 2, Retailers can add easy-to-read product descriptions to earn a five-star rating. 3, Brands should focus on creating an aesthetic and eye-catching digital portfolio of their products. 4, To earn an above-average star rating, companies should establish advanced technological solutions to monitor star ratings. 5, Companies should scale their efforts and adopt advanced strategies. Read more from Mckinsey

Weekly Snapshot of Top Trends in CG Industry

This is the weekly snapshot of top trends from the Consumer Goods industry in the past week (4th April-8th April). We have covered different categories, including 1, DTC: The marketing budget for the majority of the companies accounts for a share attributed to the TikTok ads business, as Tiktok offers nine times more engagement than Facebook. 2, AI and Robotics: The ARC Advisory Group has presented its report, featuring 25 companies for their strategic use of AI and data, including Tesla, Intel, J&J, Procter & Gamble and Nestlé. 3, Sustainability: Coca-Cola has used TV commercials to sell sustainability this time. The famous scientist, Bill Nye, made of recycled plastic has appeared in the three-minute animated vignette to take viewers into the world of recycling. 4, Consumer Trends: The Organic Trade Association shared the report, revealing that claims like hormone-free, cruelty-free, and all-natural are more effectively influencing the purchasing patterns of consumers as compared to the USDA organic label. 5, Supply Chain: FedEx Express is testing a middle-mile autonomous drone in collaboration with Elroy Air to improve its efficiency, operational productivity, and safety.

Instacart is not limited to delivering grocery items only, the brand has a lot more for CPG brands

Instacart has expanded its services from being a grocery delivery platform to a suite provider for retailers, featuring technological and digital services. The company recently launched the Instacart platform, which offers e-commerce development, in-store technology like smart carts and data tools. In the marketing field, it benefitted other brands through its new marketing capabilities, like creating CPG brand pages that act as digital storefronts. Instacart has not only partnered with famous grocers like Kroger, The Giant Company, and Walmart but it has also joined hands with Walgreens and Best Buy to deliver non-grocery items, including medicines and electronic products. Read more from Modernretail

Snapchat’s report: Attract the majority of Gen Z buyers by using AR

As per the report submitted by Snapchat, social commerce will be touching the heights of the sky within the coming years plus, more and more brands would utilise augmented reality to connect with Gen Z consumers. Snapchat surveyed 16,000 consumers, covering 16 markets, in collaboration with Global Crowd DNA, unfolding that 92% of young buyers want an AR-driven shopping experience. The report claims that Gen Zers prioritise buying a product that they have first experienced using AR compared to the Millennials or Gen X buyers. The majority of the Gen Zers hold that they pay more attention to an ad, featuring AR, while 60% of them affiliate personalisation with AR-driven experience. Read more from Retaildive

TikTok leads other social media handles when it comes to engagement

The marketing budget for the majority of the companies accounts for a share attributed to the TikTok ads business. Companies have become confident in spending more on the platform as an ad agency, Mekanism’s budget for social media marketing accounts for 10% to 20%. Brands spend a handsome amount on TikTok either on takeovers, brand effects, or hashtag challenges. The reason why TikTok has achieved a unicorn status is that the app drives nine times more engagement than Facebook, plus, TikTok advertisers’ reach is 21 times more than on Instagram and Facebook. Additionally, the engagement rate per follower on TikTok is 8% as compared to 0.09% on Facebook and 1.6% on Instagram. In short, TikTok is an all-rounder, leading in e-commerce, searches, and app downloads, achieving performance advertising. Read more from Digiday

ARC Advisory Group report: Top ten digital transformative companies

Multiple industries use the technologies of artificial intelligence and data to solve issues like supply chain disruptions, climate change, and labour shortages. However, some industrial retailers have taken the digital transformation to the next level by applying these technologies to create exceptional solutions. The ARC Advisory Group has presented its report in which 25 companies are listed for their strategic use of AI and data in various business aspects. Companies that have secured the top ten positions include Tesla, Intel, BMW Group, Johnson and Johnson, 3M, Eli Lilly, Deere and Company, Procter & Gamble, Volkswagen, and Nestlé respectively. Read more from Automationworld

Selling reinvented: Commissioned-based salespersons joined social media handles to sell products directly

Retail industry sales workers are stepping out of their brand’s stores and selling products via social media platforms. Cesar Callejas, the full-time salesperson of Tiffany created his Instagram account, PleaseReturnToCesar, and sold over $150,000 worth of jewellery pieces through DMS and phone calls without even meeting his clients. Currently, there are plenty of Tiffany’s workers on different social media sites like, Facebook and Instagram, selling stunning jewellery and making commissions. The reason many commission-based sales workers are appearing on social media sites is that more startups are providing tech software, helping these salespersons sell directly. One such software is Salesfloor, which helps workers establish a virtual storefront on their retailer websites. Brands like Saks Fifth Avenue and Lord & Taylor use Salesfloor. Read more from Modernretail

USDA organic labels are not enough for consumers: They demand MORE claims

The Organic Trade Association shared the survey report carried out by Edelman Data, which revealed that claims like hormone-free, cruelty-free, and all-natural are more effectively influencing the purchasing patterns of consumers as compared to the USDA organic label. When 2,500 consumers were asked about organic food and their purchasing behaviour, they unfolded that they are significantly concerned about the ethical issues involved in the organic certification process. These issues range from the use of chemicals in farming to the rights of farmers and animals. Having said that, they disclosed that they do not prioritise buying products with organic labelling, rather they look forward to other sustainability indicators. Read more from Fooddive

Coca-Cola’s new TV commercial aims to sell sustainability instead of soda

Retailers usually use TV commercials to promote their products however this time the beverage industry giant has used the same traditional marketing tactic to promote sustainability. Coca-Cola has featured the famous scientist, Bill Nye, made of recycled plastic in its three-minute animated vignette to take its viewers into the world of recycling. The idea behind this creative initiative is to educate people about the easy recycling process of soda bottles, according to the company’s North American sustainability leader, Christine Yeager. Back in time, Procter & Gamble also used advertisements to advise people to use Tide detergent in cold water to help the environment. Read more from Variety

FedEx Express is pivoting an autonomous drone to launch human-free delivery services

FedEx Express is testing a middle-mile autonomous drone in collaboration with Elroy Air to improve its efficiency, operational productivity, and safety. FedEx will test Eloy Air’s hybrid-electric vertical take-off and landing (VTOL) aircraft Chaparral. This autonomous aircraft is able to pick up 300 to 500 pounds of cargo and deliver it up to 300 miles away without human assistance. Read more from Supplychaindive

​Coca-Cola along with Coca-Cola Creations enter the DTC horizons with its Zero Sugar Byte

Coca-Cola has taken innovation to the next level by launching its pixel flavoured cola, under Coca-Cola Creations. The beverage giant has incorporated augmented reality into its Zero Sugar Byte along with giving a playful taste to its consumers. Initially, the industry giant will be rolling out this limited-edition cola in the United States via its DTC website, Coca-Cola.com/creations. Later on, the Zero Sugar Byte will be available for Chinese consumers as well. The Coca-Cola Creation site features an augmented reality gaming zone for consumers that they can enter by scanning their product’s package through their smartphone. Coca-Cola has more than 1,500 innovational projects in line, aiming to focus on scalability. Read more from Consumergoods

​​PepsiCo is strengthening its first-party data to connect with global audiences

PepsiCo has leveraged its data operations to establish a transparent system, enabling the beverage giant to connect with global consumers systematically. PepsiCo is doing this by attending major events like the Super Bowl Halftime Show and prioritising contextual and psychographic marketing instead of demographic. PepsiCo is utilising the first-party data to better know its customers and deliver relevant content. Along with investing in the foundational capabilities, PepsiCo is supplementing the second and third-party data to drive segmentation, create consumer profiles, and reimagine its media strategies from the consumer’s viewpoint. Read more from Adweek

​​Ethisphere’s list of global organisations 2022 committed to integrity and ethics

Ethisphere has been releasing the list of organisations that work and deliver based on high ethical standards and integrity. Ethisphere utilises a 200-point assessment model to list the organisations after evaluating them based on leadership, reputation, ethics, governance, and environmental impacts. Besides these umbrella categories, the institution evaluates the firms keeping in mind their corporate responsibilities, sustainable activities, and culture. Among the 136 organisations listed for their commitment to business integrity by Ethisphere are Kellog Co., PepsiCo, Grupo Bimbo SAB de CV, and ADM. In the food and beverage industry, Thailand-based C.P. Group, Italy-based Illy, and US-based Brown-Forman made it to the list. Read more from Foodbusinessnews

It’s time to make noise for indoor farming startups to fight food shortages

Indoor farming startups are expanding their facilities along with partnering with retailers to achieve economies of scale. The initiative is an advanced measurement taken by various startups to deal with the expected food shortages. An operator of indoor vertical farms, Plenty, partnered with Walmart to provide green vegetables across its California stores. The startup raised $400 million in the Series E funding participated by One Madison Group, JS Capital, and SoftBank. Other startups working in the same niche include Bowery Farming, providing fresh items to Albertsons, Whole Foods, and Walmart. Read more from Pitchbook

Weekly Snapshot of Top Trends in CG Industry

This is the weekly snapshot of top trends from the Consumer Goods industry in the past week (28th March-1st April). We have covered different categories, including 1, DTC: TalkShopLive, a live streaming platform, wants to drive food and drink shopping sessions led by the founders of DTC brands, allowing brands affiliated with retailers to operate a shoppable live feed and order fulfilment. 2, AI and Robotics: Mars’ Maria Velissariou revealed that the Skittles company utilises AI to ensure the right balance of colours in each packet, giving its consumers the taste of the rainbow and sorts skittles. 3, Sustainability: The statistics from the Plant-Based Food Association (PBFA), The Good Food Association (GFI), and SPINS revealed that US plant-based food retail sales have surged by 6.2%, hitting a market valuation of $7.4 billion. 4, Consumer Trends: General Mills reported growth in sales of 30% to $568 million in its pet food category so far in 2022 by leveraging the cost savings. 5, Supply Chain: As per the Ernst and Young (EY) report, the ASEAN region’s businesses should optimise their supply chains to drive growth and feature digital twinning into their systems.

Do you feel bad for throwing away expired products? Tech-food startups have got your back

The best before date transforms produce into food waste, and many tech startups are working to change the game. These startups not only help the online stores deal with perished vegetables but redesign the AI digital labelling system that drops the price range as soon as the product ages. Among the tech startups are 1, Apeel, a plant-based protective peel that keeps the product fresh for a longer time. 2, Shelf Engine, uses AI-driven models to predict the demand for perishable items. 3, Too Good To Go, an app allowing consumers to buy unsold products from the nearest shops and cafes at a discount. Read more from Trends

Despite inflation, consumers’ grocery baskets are full of fresh products

Despite higher inflation rates for fresh items, consumers’ grocery baskets are still full of fresh products, according to Symphony RetailAI. The data presented by Symphony RetailAI shows that the majority of price-sensitive shoppers have reduced their consumption of poultry, meat, and dairy products. As per the data, shoppers prioritise fresh items as they buy 43% of costly fresh products, 6% of frozen products, and 29% of shelf-stable products. The monthly purchase frequency unfolds that the fresh category leads others as shoppers buy 24.8% of fresh items as compared to 22.5% of ambient products. Read more from Progressivegrocer

Success story: surged plant-based retail sales in the US

The statistics from the Plant-Based Food Association (PBFA), The Good Food Association (GFI), and SPINS, a market research firm, revealed that plant-based food retail sales have surged by 6.2%, hitting a market valuation of $7.4 billion. Plant-based meat sales remained steady with $1.4 billion in sales, acquiring a share of 14% in the Natural Enhanced Channel’s share of meat. 19% of US households buy plant-based meat, with 64% buying it more than once a year. Plant-based egg sales grew by 42%, acquiring a 0.6% share of the egg market. Plant-based milk contributed $105 million to the growth of the milk category as 42% of US households buy plant-based milk, with 76% buying it several times in 2021. Read more from Progressivegrocer

Campbell Soup sets higher nutritious standards for its food range

To set higher wellness and health standards for Campbell’s food range, the brand has updated its nutrition metrics, according to Campbell Soup Co. Corporate Responsibility Report 2022. The updated metrics are set while considering the following three targets 1, reducing negative nutrients. 2, focusing on healthy food. 3, increasing product accessibility and affordability. The report divided the nutritious standards into two categories: “Cannot Exceed” plus “And Must Meet at least 1”. Cannot Exceed category sets limit for negative nutrients like saturated fat, sodium, sugar, and calories. While, the And Must Meet at least 1 category includes positive nutrients like vitamin A, C, and D, fibre, calcium, fruits, and vegetables. The brand has implemented these metrics by launching two newer platforms, including Well Yes! Soups and Campbell V8 Brand. Read more from Bakingbusiness

General Mills’ pet business is achieving unicorn growth despite challenges

Despite supply chain challenges and cost inflations, General Mills reported growth in sales of 30% to $568 million in its pet food category so far in 2022 by leveraging the cost savings. According to the CG giant, the net sales rose up to 28% to $1.65 billion, while the organic sales increased up to 16%. This tremendous growth is the result of favourable net price mix and realisation along with strong volume growth. The company holds that the pet business accounts for 19.5% of the company’s net sales, representing the second-largest business sector of General Mills. Plus, the acquisition of Tyson Foods’ pet treat business earned General Mills a 21% growth in the sales of True Chews, Nudges, and Top Chews brands. Read more from Petfoodprocessing

Live video streaming platforms are catching the attention of DTC food and beverage brands

TalkShopLive, a live streaming platform, wants to drive food and drink shopping sessions led by the founders of DTC brands. The platform has expanded its mark via video commerce partnerships with Conde Nast, Walmart, and Hearst. These projects allowed brands affiliated with these retailers or publishers to operate a shoppable live feed and order fulfilment. An olive oil DTC brand, Brightland, participated in TalkShopLive’s Virtual Bite Show, and the founder, Aishwarya Iyer, promoted her products and recipes. Additionally, a DTC dog food company, Jinx, appeared in the live streaming session, and the brand experienced a surge of 42% sales compared to the previous day. Other live video shopping companies like ShopShops, NTWRK, and Whatnot are prompting brands and investors to take an interest in live streaming. Read more from Modernretail

An insight into how PepsiCo is committed to keeping a track of consumers’ preferences

PepsiCo is utilising technical solutions to address consumers’ demands and deliver the right products to the right consumers at the right time. The beverage giant has invested in omnichannel capabilities to establish a seamless omnichannel system, plus the brand has scaled up its DTC platforms by collaborating with brands like Gatorade and SodaStream. The brand aims to establish a positive value chain, aiming to go net-zero by 2040, reducing the use of virgin plastic by 50% by 2030, becoming net water positive by 2030, and investing $570 million in racial equality. The positive choices initiative focuses on delivering products that are better for consumers and the environment. Read more from Foodbusinessnews

Mars’ Maria Velissariou’s AI insights: How Skittles company is balancing its colour scheme

The Global Corporate R&D V.P and Chief Science Officer of Mars, Maria Velissariou, shared insights related to AI in the U.S. Food and Drug Administration’s TechTalk Podcast. He revealed that the Skittles company utilises AI-driven solutions to ensure the right balance of colours in each packet, giving its consumers the taste of the rainbow. He further elaborated that the company has incorporated AI into more than 250 projects, freeing employees from doing repetitive mundane tasks like sorting skittles. Mars uses an AI-driven model, Mission Control, to perform comparative analysis, analyse performance metrics and generate impossible insights. All these solutions would enable the company to develop higher food safety solutions and produce quality products.   Read More from CandyIndustry

Unilever and SAP joined hands to pivot blockchain solutions

Unilever entered into a joint venture with SAP to pivot a blockchain solution, allowing the CG giant to track palm oil across its supply chain operations. Last year, Unilever utilised the Green Token solution provided by SAP to create digital tokens for palm oil fruits, allowing suppliers to capture their origin’s information and track their journey. As blockchain is an effective way of tracking products across complex supply chain operations, SAP’s Green Tokens provide companies with strategic blockchain solutions. These solutions range from assuring the sustainable origin of palm oil products to effective traceability of the products. Unilever stepped into the blockchain years ago, collaborating with Sainsbury, Barclays, BNP Paribas, and Standard Chartered to improve operations across the tea supply chain. Read more from Edie

Weekly snapshot of top trends in CG industry

This is the weekly snapshot of top trends from the Consumer Goods industry in the past week (21st March-25th March). We have covered different categories, including 1, DTC: Due to high digital marketing costs and prohibitive customer acquisition, DTC brands like Another Tomorrow, Warby Parker, and Allbirds are heading towards physical stores to establish a seamless omnichannel system. 2, AI and Robotics: Chipotle is pivoting a tortilla-making robot, Chippy, in its innovation hub in Irvine, Calif., optimised to make tortilla chips instead of flipping burgers or frying potatoes like Miso’s Flippy. 3, Sustainability: PepsiCo invested in the Saudi kingdom to increase its sustainability and inclusivity footprint by improving its waste management system and launching recycling projects comprising of positive value chain, positive agriculture, and positive choices. 4, Consumer Trends: Mac launched its new mascara, MACStack Mascara on 1st March 2022. The hashtag #MacStackMascara crossed 73.1 million views on TikTok, encouraging more and more people to buy the product. 5, Supply Chain: Nestlé has constructed a new factory in Serbia to produce Plant-Based Eat Solutions under Nestlé’s Garden Gourmet portfolio. The facility would export goods to the Netherlands, U.K, France, Italy, Spain, and Germany.

From sustainable goals to AI-driven taste tests, Conagra Brands and Danone step into the future

Hypertaste, the use of artificial intelligence for a taste test, is the future of food and beverage companies. IBM is working with industry giants to use it as a tool for food companies, allowing them to predict different flavours, identify coffee and soft drinks. Hypertaste would relieve experts from doing mundane tasks like repeated taste tests, ensuring quality across numerous batches, and finding counterfeit wines and whiskey. Utilising the AI-driven Hypertaste tool, McCormick & Co. collaborated with IBM and launched eight products. Instead of relying on conventional R&D methods and testing, companies like Conagra Brands, Reddi-wip, and Slim Jim plan to use AI to identify consumer preferences. Plus, Danone and Brightseed aim to find hidden nutrients in soybeans via AI. Read more from Fooddive