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Apothékary announces complete rebranding, prioritising sustainability and enhanced customer experience

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ConsumerGeniuses

DTC wellness company Apothékary has announced a complete rebranding, driven by customer feedback. The rebrand includes sustainable packaging, enhanced customer experience models, and a refreshed logo, website, design, and interactive features. Apothékary is launching refillable options for all its products and simplifying sizes to promote sustainability. The company aims to maintain the overall price of its products. The decision to revamp the brand was prompted by rapid growth since its launch in 2020, with over 250,000 customers in 54 countries. Apothékary offers plant-based products designed to address various health concerns. CEO Shizu Okusa stated that the rebranding enhances the brand’s cohesiveness, improves customer service, and introduces more potent herbal formulations. The wellness market is expanding as consumers prioritise well-being and retailers invest more in this space.

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