The retail and consumer goods businesses need to watch five post-pandemic transitions to excel in the industry. 1, Inclination towards DTC and e-commerce product models; brands should invest in digitized platforms along with infusing real-time analytics to offer personalization to consumers. 2, Future of digitalized stores; companies should incorporate flexible pricing frameworks, contactless payment, and technologies of AI and automation. 3, Fulfilling consumer demand; consumers now demand fast, cost-effective and in-time delivery services which companies need to focus on. 4, Firms need to build “convergent and intelligent ecosystems” to promote a harmonious working environment. 5, Brands need to secure privacy and data of consumers to develop trust.
Global News and Digital Insights
for the Consumer Goods Industry
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