DTC brands can drive profitability and growth by offering a wholesome post-purchase experience featuring fast and reliable delivery. CPG brands need to know which consumers buy from them regularly and what is their expected delivery time to achieve customer satisfaction. The three ways, CPG and DTC brands can improve their sales and customer loyalty via instant commerce are 1, Brands can satisfy their consumers with fast and convenient deliveries that suit consumers’ schedules and routines. 2, Instead of surrendering data to a third party, CPG and DTC brands should gather and leverage first-party data. 3, Companies can attract consumers’ loyalty by giving them a fulfilling post-purchase experience which increases the brand’s lifetime value.
Global News and Digital Insights
for the Consumer Goods Industry
Menu
