The Consumer Brands Association, an American National Trade Association, has given “operational standards” which require data from all steps involved in delivery and pickup procedure. These standards would encourage retailers to retreat from conventional paper-based delivery procedures and opt for contactless delivery, promoting a digital supply chain. Digitization would save approximately two tons of paper used per year. It will also decrease drivers’ physical interaction that would safeguard their health. Automation would also allow drivers to reduce the delivery time, which is forty minutes per facility, resulting in a resilient supply chain.
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