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Connected Retail Report: Online Shoppers now demand reliability instead of speedy deliveries

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The latest Connected Retail Report CI&T revealed some shocking consumer preferences that can serve as an eye-opener for retailers. Among the 415 US individuals surveyed by CI&T, only 9% expected the same-day delivery, while the rest of the participants prioritised reliability over speedy delivery. For an optimal mix of speed and satisfying services, retailers should ask the consumer at the time of checkout: when does he/she need to receive the parcel? This would allow retailers to control supply chain costs and focus on the parcels that need to be shipped first. To find out consumers’ choices for online deliveries, CI&T presented four options, involving websites, apps, mobile sites, and social media pages.

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Consumer Goods industry will surpass $15T globally by 2025. However the old business model of mass distribution is about to become obsolete. New Trends such as Digital Transformation, Millennials and Gen Z effect, Direct to Consumer and Post-Covid World are going to reshape the winning formula for the new era CG industry. ConsumerGeniuses.com is a content platform where we curate latest innovations and disruptions in the Top global trends in the Consumer Goods industry. ConsumerGeniuses is managed by IndustryGeniuses (A place where industries meet innovation). We are rolling out content platforms for the world’s hottest industries such as Food & Grocery Retail, Consumer Goods and Healthcare. Sign up to our weekly newsletter(s) and never miss out: https://signup.industrygeniuses.com/newsletter
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ConsumerGeniuses

Consumer Goods industry will surpass $15T globally by 2025. However the old business model of mass distribution is about to become obsolete. Digital Transformation, Millennials and Gen Z effect, Direct to Consumer and Post-Covid World are going to reshape the winning formula for the new era CG industry. Our weekly newsletter covers global innovations and disruptions in CG industry.

ConsumerGeniuses is managed by IndustryGeniuses (A place where industries meet innovation). We are rolling out content platforms for the world’s hottest industries such as Food & Grocery Retail, Consumer Goods and Healthcare. For each of these key industries, we support Tech Startups and Industry Disruptors as they roll out next generation digital initiatives.

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