Colgate-Palmolive is piloting a generative AI-powered chatbot in partnership with Profitero to enhance data curation and content creation. The chatbot, named Ask Profitero, gathers pricing, stock, product details, search placement, reviews, and competitor data across global retailers. Employees can pose queries to the bot, aiding decision-making and generating insights. The tool also employs generative AI to craft optimised content, potentially influencing product development and enhancing Colgate-Palmolive’s online presence. The cross-functional pilot aims to streamline access to insights, driving revenue generation. As AI adoption grows in the consumer goods sector, companies like Colgate-Palmolive are exploring AI chatbots to improve efficiency and leverage data.