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Wendy’s partners with Pipedream Labs to pilot underground robot system for fast food delivery

ConsumerGeniuses

ConsumerGeniuses

Fast-food chain Wendy’s has announced a partnership with Pipedream Labs to pilot an underground autonomous robot system for delivering digital food orders. The technology, called “Instant Pickup,” aims to provide fast and convenient delivery of digital orders to designated parking spots. Wendy’s plans to deploy the system at one of its East Coast company-owned locations with high digital order volumes. The technology connects Wendy’s kitchen to an instant pickup portal positioned outside the restaurant, allowing customers to pick up their orders without leaving their cars. By streamlining the digital order pick-up process, the system enhances speed, accuracy, and customer satisfaction. The first deployment of the Instant Pickup system is expected later this year.

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